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  1. #1
    Junior Member
    Join Date
    Jan 2012
    Posts
    2

    Power Plug Issues

    When I connect my power plug into my Chromebook, sometimes I have issues on the Chromebook receiving a charge. The changing light doesn't come on, and I either have to play with the plug (move it around and/or unplug then plug it in) that goes into the Chormebook or move the position of the Chromebook. I tried contacting Samsung and they said that I would have to send both my Chromebook and my power cord to their service center. Does anyone have the same issue or have any idea of what the issue is?

  2. #2
    Senior Member
    Join Date
    Oct 2011
    Posts
    244
    Just wanted to welcome you to the site. Had that problem with a laptop but didn't bother to fix it. Just got another laptop. One of these days may take the broken one in for repair. Have heard this type of problem happens often.

  3. #3
    Junior Member
    Join Date
    Aug 2012
    Posts
    1

    Power plug issue

    I have same problem. Seems like I need to contact Samsung Customer Service...

  4. #4
    Member
    Join Date
    Jun 2011
    Location
    Fort Wayne,In
    Posts
    49
    Had the same issue with my Samsung CB. Sent in in via Best Buy. Needed a new port and motherboard. Thankfully under warranty. I now treat the connection with TLC. I never use the device while its plugged in. Saves the twisting and turning. Thankfully the great battery life allows this.
    An aside my headphone port has also failed. It is now in their shop for repair. Seems like their construction regarding ports is rather cheezy.

  5. #5
    Junior Member
    Join Date
    Oct 2012
    Posts
    1
    I had the same issue. Sent Chromebook back to Samsung. After a MONTH, and numerous emails/phone calls, they finally told me they couldn't fix it, and would issue me a refund. After ANOTHER TWO WEEKS, with more emails and phone calls, I did eventually get the refund. Swore I would NEVER buy another Samsung product again. And then.... saw the new $249 chromebooks and thought, well, maybe I could try just one more Samsung product. Meanwhile, still clacking along on my ancient Apple and missing the blinding speed I knew and loved.

  6. #6
    Junior Member
    Join Date
    Apr 2013
    Posts
    1

    power port on motherboard

    I have found that the pins on the power port that attach to the mother board actually broke due to the constant plugging and unplugging. I have been able to re-solder them but it is a temp fix at best.

  7. #7
    Junior Member
    Join Date
    Jun 2013
    Posts
    1
    I've only had my chromebook for two months and am already on my second charger. The charging pin is not sturdy enough and bends way too easily. Very poor design.


 

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